FAQ
What payment methods do you accept ?
We accept the following payment methods:
- MasterCard : Visa, Pay Pal
- Cheque, Money order or cash
What is the delivery time ?
If your order is placed before 12 noon goods can be despatched the same day
Returns ?
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is ordered. We can accept returns of complete product, that is unused and in an "as new" condition. Please note customised items cannot be returned.
Our Returns Support Centre will guide you through our Returns Policy, please contact: Peter Lawson Tel: 0871-218-0152 | Fax: 0871-218-0153
Is it possible to have samples ?
Samples are possible - delivery 24h
Do samples have to be paid for ?
All samples are invoiced individually, plus transport and VAT
Is it possible to have a prototype of a product "special production" ?
Yes, this needs to be confirmed directly with the office, please contact: